Agency OS
Outbound sales software for local service businesses
Agency OS is used by a sales team to find local businesses, call and text them, and book meetings. It is a private tool for the staff of one agency — not a consumer product and not a public sign-up.
Finding businesses
Public business listings — company, phone, website, address — are collected from Google Maps and the businesses’ own websites, then scored so the most relevant are worked first.
Calling and texting
Calls and texts run through Twilio. A call is recorded only where the contact’s region permits it; where it does not, no recording is kept. A text is only sent where there is a recorded basis for it, and replying STOP stops them permanently.
Booking meetings
A member of staff may connect their own Google Calendar. Agency OS reads only free/busy times to find open slots — never the contents of a private event — and creates, moves and cancels the meetings that staff member books. Google data is never used for advertising, never sold, and never used to train a model.
After the call
Where a recording exists it can be transcribed and summarised, so the notes on an account are what was actually said rather than what somebody remembered.